Support
Find frequently asked questions, see movie instructions and download support materials and user guides.
We help you develop your heterogeneous processes and integrate them with the Rotating Bed Reactor technology. As our customer, you have our support at every step of the way, starting from an idea, up to realizing the concept as an operational process.
Do you want to make sure that our technical solution fits your needs?
Through quick and easy trials, we evaluate the compatibility of our technology with your application. Our process is designed with your convenience in mind, ensuring a cost-efficient, time-saving, and seamless experience.
Let us see how we can adapt to your needs and your industry.
Do you find dealing with many variables in your process a daunting and time-consuming challenge?
We can solve it by testing and fine-tuning parameters in collaboration with you. This will allow you to make your processes more efficient and mitigate risks when it comes to scaling up.
If you are not sure about the risks associated with scaling for production, we can fully cover this stage together with you, reducing financial risks and additional workload. With various tools and techniques we can model, simulate and calculate the future output.
The process of scaling can also uncover new and unforeseen challenges. Through our methodical piloting, we identify and resolve these issues before they become a problem for you.
Using insights from previous research and testing we craft a design that is tailor-made for you. We ensure that all discovered issues are addressed in the design, creating a solution that is perfectly adapted to your requirements and the challenges of your sector.
With the design in hand, we manufacture equipment tailored to meet your individual needs. Our global services ensure that wherever you are, our support is there too. Customer satisfaction is our highest priority, and we maintain close contact with you to ensure a successful system deployment.
Our commitment to you extends beyond the delivery of a solution. We prioritize your ongoing success, system reliability, and safety by offering continued support tailored to your needs after installation. Our service and license agreements are designed to maintain your competitive edge and reinforce our customer-centric approach.
Our team is happy to help.